Notice of Privacy Practices
Effective Date: 09.25.2024
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
At Whole Body Health Physical Therapy, we are committed to protecting your personal and health information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you receive services from us, in compliance with federal and Oregon state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
If you have any questions about this notice, please contact our Privacy Officer:
Privacy Officer: Justine Cosman
Whole Body Health Physical Therapy
Attn: Privacy Officer 2330 NW Flanders St. Ste G1 Portland, OR 97210
Phone: 503-223-1856
Email: justinecosman@wholebodyhealthpt.com
Table of Contents
1. Introduction
2. HIPAA Notice of Privacy Practices
Uses and Disclosures of Health Information
Your Rights Regarding Your Health Information
Our Legal Duties
3. Website Privacy Policy
Information We Collect
How We Use Your Information
Disclosure of Your Information
Data Security
4. Text Messaging and 10DLC Compliance
5. Changes to This Privacy Policy
6. Contact Information
1. Introduction
Your privacy is important to us. This Privacy Policy is designed to provide you with information about how Whole Body Health Physical Therapy collects, uses, and safeguards your personal and health information.
2. HIPAA Notice of Privacy Practices
Uses and Disclosures of Health Information
We may use and disclose your Protected Health Information (PHI) without your written authorization for the following purposes:
Treatment: To provide, coordinate, or manage your healthcare and related services.
Payment: To obtain payment for the healthcare services we provide to you.
Healthcare Operations: For operations necessary to run our practice and ensure quality care.
Appointment Reminders and Communications: To contact you about appointments or treatment options.
Individuals Involved in Your Care: To family members or others involved in your care, unless you object.
Emergencies: In emergency treatment situations.
As Required by Law: When required by federal, state, or local law.
Public Health and Safety Activities: For public health activities, such as reporting diseases or adverse reactions to medications.
Health Oversight Activities: To health oversight agencies for activities authorized by law.
Legal Proceedings: In response to a court order, subpoena, or other lawful process.
Law Enforcement: For law enforcement purposes as required by law.
Research: Under certain circumstances, with appropriate approvals.
To Avert a Serious Threat to Health or Safety: When necessary to prevent a serious threat.
Specialized Government Functions: For military, national security, or intelligence activities.
Workers' Compensation: As necessary to comply with workers' compensation laws.
Data Breach Notification: To provide legally required notices of unauthorized access to or disclosure of your PHI.
Your Rights Regarding Your Health Information
You have the following rights concerning your PHI:
Right to Inspect and Copy: You can request to see or get a copy of your medical record and other health information.
Right to Amend: You can ask us to correct health information you think is incorrect or incomplete.
Right to an Accounting of Disclosures: You can ask for a list of the times we've shared your health information.
Right to Request Restrictions: You can ask us to limit the information we share.
Right to Request Confidential Communications: You can ask us to contact you in a specific way or send mail to a different address.
Right to a Paper Copy of This Notice: You can ask for a paper copy of this notice at any time.
Right to Receive Notice of a Breach: You have the right to be notified upon a breach of any of your unsecured PHI.
Our Legal Duties
We are required by law to maintain the privacy of your PHI, provide you with this Notice of our legal duties and privacy practices, and abide by the terms of the Notice currently in effect.
3. Website Privacy Policy
Information We Collect
Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and mailing address.
Non-Personal Information: We may automatically collect certain non-personal information when you visit our website, such as your IP address, browser type, operating system, pages visited, and date and time of access.
We use cookies to enhance user experience, analyze website usage, and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
How We Use Your Information
We may use the information we collect to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Communicate with you, including responding to inquiries
Send you emails and updates
Monitor and analyze usage and trends
Disclosure of Your Information
We may share your information:
With service providers who assist us in operating our website
When required by law or to protect our rights
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
4. Text Messaging and 10DLC Compliance
By providing your mobile number, you consent to receive text messages from us for appointment reminders and health-related information.
Opt-Out: You may opt out at any time by replying "STOP" or contacting us.
Data Rates: Standard messaging rates may apply.
Privacy: We do not sell or share your mobile number with third parties for marketing purposes.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website.
6. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer. If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the Department of Health and Human Services. To file a complaint with our office, contact our Privacy Officer (at the address listed at below). You will not be penalized for filing a complaint.:
Privacy Officer Justine Cosman
Whole Body Health Physical Therapy
Attn: Privacy Officer Justine Cosman
2330 NW Flanders St. Ste G1 Portland, OR 97210
Phone: 503-223-1856
Email: justinecosman@wholebodyhealthpt.com